Refund Policy
Last updated: July 9, 2026
This page is maintained by Matthew Tyler Cheek (operating Verdant Grow Diary) to answer common questions about the service. Please review these terms carefully.
30-day money-back guarantee
Verdant Grow Diary (operated by Matthew Tyler Cheek) offers a 30-day money-back guarantee on paid subscriptions and one-time purchases. If you are not satisfied with your purchase, you may request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund:
- Visit paddle.net and look up your order using the email address you used at checkout, or
- Email us at support@verdantgrowdiary.com and we will assist you with the refund request.
What is refundable
- Monthly and annual Pro subscription fees within the 30-day window.
- One-time purchases (including Founder Lifetime) within the 30-day window.
Subscription cancellation
You can cancel a recurring subscription at any time via the payment provider's customer portal. Cancellation stops future renewals; you retain access to paid features until the end of the current billing period.
Questions
For any refund or billing question, email support@verdantgrowdiary.com. Refund mechanics are additionally governed by Paddle's Refund Policy.